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Knowledge management or knowledge capitalization aims first of all at safeguarding the knowledge and know-how held by your teams (technical, scientific, linguistic skills…). The first goal is thus to shelter your company from the consequences of a specialist’s leaving, and to facilitate the development of newcomers’ skills.
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The companies are not always aware of what makes their force, and even less of which points make them vulnerable. An outside look is generally necessary to define the knowledge to be preserved, and first of all which skills are of real strategic importance for the company - those which can’t be found elsewhere.
Once this has been performed, the adequate practical means and tools must be implemented to ensure the preservation of knowledges which are not always expressed in a written form, and also the procedures required to collect them.
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In a first step, we carry out an inventory of all vulnerable knowledges, and rank them by importance to ensure the durability of your company’s activity.
According to the form that this knowledge takes, many techniques may be considered to formalize, to preserve, to update them, and keep them accessible to the team. The support of the management is of utmost importance so that the action results in a collective and motivated action.
Beyond this “formalization”, we intervene to help in prompting people who hold the knowledge, to communicate it to their company in the required form. This is not always easy and need actions having true “diplomatic” aspects.
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All elements must be in place so that your company can face quickly and without risk the leaving - foreseen or not - of any of its employees or managers, and more generally any event which can result in a loss of competence or culture along with time.
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Write to
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or call us at +(33)1 43 26 33 29.
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